Privacy Policy

Last updated · 20 July 2026

GATE ("GATE", "we", "us") is a members club for people in transit. This policy explains what we collect, why, and the choices you have. We've written it to be read, not endured.

Information we collect

• Account details — your name, email, date of birth, and the photos and prompts you add to your profile.
• Flight verification — the boarding-pass data you scan (flight number, departure airport, and scheduled time) so we can confirm you are a genuine traveller.
• Location — your device location, used solely to confirm you are inside a supported airport. We do not broadcast a live position to other members.
• Usage data — basic, aggregated information about how the app is used, to keep it working and improve it.
• Waitlist details — if you join the waitlist on our website: your email address, the airport you choose, and (if you arrived through an invite link) the invite code that referred you.

How we use your information

• To verify your flight and presence at an airport so the community stays authentic.
• To show you other travellers in your terminal and enable matches and conversations.
• To operate, secure, and improve GATE, including preventing fraud and abuse.
• To provide support and respond to reports of unsafe behaviour.
• To keep the community safe: photos are screened on your device for explicit content before upload, and uploaded content may be reviewed by our moderation team in response to reports or automated flags.

The waitlist

Before GATE opens at an airport, you can join its waitlist on our website. We use your waitlist email for one thing above all: telling you when your airport opens. We may also send the occasional update about GATE while you wait — every email includes a way to unsubscribe, and unsubscribing never costs you your place.

If you joined through a friend's invite link, we record their invite code alongside your signup so their contribution counts toward unlocking the airport. Invite activity is shown only as anonymous codes and counts — we never show anyone else your email or name.

We keep waitlist details until your airport launches and you've been notified, or until you ask us to remove you — whichever comes first. To be removed at any time, email us at gatetheapp@gmail.com.

Content moderation & safety

To comply with the law and protect our members, we screen and review user content. Photo screening for explicit content runs on your device before upload — the image is not sent anywhere for this check. Content that is reported or flagged may be reviewed by our moderation team, and we keep a record of moderation actions for safety and legal compliance.

We have zero tolerance for child sexual abuse material (CSAM). Where we become aware of suspected CSAM, we preserve the relevant material as required by law, report it to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement, and permanently remove the accounts involved.

How long we keep things

Sessions and the conversations tied to them are temporary by design and expire around your flight. Account information is kept while your account is active. You can delete your account at any time, which removes your profile and personal data from active systems.

Sharing

We don't sell your personal data. We share information only with the service providers who help us run GATE (such as hosting, flight verification, and payment processing), and only as needed to operate the service or comply with the law.

Your choices and rights

• Access, correct, or delete your information from within the app.
• Control your location permission through your device settings — though note GATE requires it to confirm you're at an airport.
• Report or block any member at any time.
• Request a copy of your data or ask questions by contacting us.

Security

We use industry-standard measures to protect your information. Flight-verification credentials are processed server-side and never exposed to other members. No system is perfectly secure, but we take reasonable steps to safeguard your data.

Children

GATE is for adults. You must be at least 18 years old to use it. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. If we make material changes, we'll let you know within the app or by email.

Contact

Questions about your privacy? Reach us at gatetheapp@gmail.com or visit our Help page.